Guidelines and Conditions

Here you will find an overview from all important conditions. Like general conditions, booking conditions and insurances conditions. For further questions please contact our customer service team.

• Conditions - Flights (PDF)
• Conditions - Packages (flight + hotel/car) (PDF)
• Privacy (PDF)
• Disclaimer (PDF)
• Airline Bankruptcy Service (PDF)
• Cancellation Insurance Conditions (PDF)
• Trip only Insurance Conditions (PDF)
• Comprehensive Insurance Conditions (PDF)
• SMS Flightinfo (PDF)
• Cookie Statement (PDF)
• Airhelp
• Refund Protect

Do you have any questions? Don't hesitate to contact us.