Guidelines and Conditions

Here you will find an overview from all important conditions. Like general conditions, booking conditions and insurances conditions. For further questions please contact our customer service team.

  • Conditions - Flights (PDF)
  • Conditions - Packages (flight + hotel/car) (PDF)
  • Privacy (PDF)
  • Disclaimer (PDF)
  • Airline Bankruptcy Service (PDF)
  • Cancellation Insurance Conditions (PDF)
  • Trip only Insurance Conditions (PDF)
  • Comprehensive Insurance Conditions (PDF)
  • SMS Flightinfo (PDF)
  • Cookie Statement (PDF)
  • Airhelp
  • Refund Protect

Do you have any questions? Don't hesitate to contact us.

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